Privacy Policy

1. Introduction

DIGITAL WAY LLC (“Digital Way”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, explore our software development and IT services, or contact us regarding a potential project.

By using our website, you acknowledge that you have read this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

Information You Provide

When you submit our contact form or contact us by email, we may collect:

• Name
• Email address
• Company name, if provided
• Message content and any other information you choose to include in your inquiry

Technical Information

When you visit our website, certain technical information may be collected automatically by our hosting provider or other technical services, where applicable. This may include your IP address, browser type, device information, operating system, and information about your interaction with the website.

Cookies and Similar Technologies

Our website may use cookies or similar technologies where necessary for website functionality or, if implemented, to analyze website traffic and improve performance.

3. How We Use Your Information

We may use the information we collect to:

• Respond to inquiries submitted through our contact form or email.
• Communicate with you about your project requirements and potential cooperation.
• Provide information about our software development and IT services.
• Evaluate and discuss potential business relationships.
• Maintain, secure, and improve our website.
• Monitor website performance where applicable.
• Comply with applicable legal obligations.

We do not use information submitted through the contact form for purposes unrelated to these activities unless we have an appropriate legal basis to do so.

4. Legal Basis for Processing

Where applicable data protection laws, including the General Data Protection Regulation (GDPR), apply, we process personal information on one or more of the following legal bases:

• Legitimate interests: To respond to business inquiries, communicate with potential clients, and maintain website security.
• Pre-contractual measures: To take steps at your request before entering into a business agreement.
• Legal obligations: To comply with applicable laws and regulatory requirements.
• Consent: Where consent is required for a particular processing activity, such as certain optional cookies.

The applicable legal basis depends on the nature and purpose of the processing.

5. Contact Form and Communications

When you submit the contact form, the information you provide is used to receive, review, and respond to your inquiry.

Your message may include details about your business, project requirements, or requested IT services. Please do not submit passwords, payment card details, confidential credentials, or other sensitive information through the contact form.

You may also contact us directly at [email protected].

We retain communications for as long as reasonably necessary to respond to inquiries, manage potential business relationships, maintain relevant records, and meet applicable legal requirements.

6. Sharing of Information

We do not sell your personal information.

We may share personal information with third parties only where necessary for legitimate business purposes, including:

• Website hosting and infrastructure providers that support the operation and security of our website.
• Email and communication providers that help us receive and respond to inquiries.
• Technical service providers involved in maintaining or securing the website, where applicable.
• Public authorities or other parties when disclosure is required by law or necessary to establish, exercise, or defend legal claims.

Such parties may process personal information only as permitted by applicable law and, where required, under appropriate contractual arrangements.

7. International Data Transfers

Digital Way is based in Ukraine. Depending on the technical services used to operate the website and communicate with visitors, personal information may be processed in countries other than your country of residence.

Where applicable data protection laws require safeguards for international transfers, we take appropriate measures to ensure that such transfers comply with those requirements.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including responding to inquiries, managing potential business relationships, maintaining business records, and complying with legal obligations.

The retention period depends on the nature of the information, the purpose for which it was collected, and any applicable legal requirements. When personal information is no longer necessary, we will delete it or otherwise handle it in accordance with applicable law.

9. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, alteration, disclosure, or destruction.

However, no method of electronic transmission or data storage can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted through our website or by email.

10. Cookies and Website Analytics

Our website may use essential cookies or similar technologies to support its functionality and security.

If analytics or other optional tracking technologies are implemented, they may collect information about how visitors use the website to help us understand website performance and improve the user experience.

Where required by law, we will request consent before using non-essential cookies or tracking technologies. You may also manage cookies through your browser settings.

11. Your Privacy Rights

Depending on your location and applicable data protection laws, you may have the right to:

• Request access to your personal information.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information.
• Request restriction of certain processing activities.
• Object to processing based on legitimate interests.
• Request a copy of your information in a portable format, where applicable.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with a competent data protection authority.

These rights are subject to applicable legal conditions and exceptions.

To exercise your rights or ask questions about how we process personal information, please contact us at [email protected].

12. Third-Party Websites

Our website may contain links to third-party websites or services. We do not control those websites and are not responsible for their privacy practices or content.

We recommend reviewing the relevant privacy policies before providing personal information to third parties.

13. Children’s Privacy

Our website is intended for businesses, professionals, and individuals seeking software development and IT services. It is not specifically directed at children.

We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided us with personal information unlawfully, please contact us so that we can review the matter.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, business practices, technology, or applicable legal requirements.

Any changes will be published on this page, and the “Last updated” date will be revised accordingly.

15. Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Company Name: DIGITAL WAY LLC

Registration Number: (USREOU): 46156517

Registered Address: Office 117, 10 Mykhaila Komarova Street, Odesa, Odesa Region, 65101, Ukraine

Email: [email protected]